A London-based Company provides corporate
IT training courses to multiple customers.
Over the last two years, the interest to
the courses has grown dramatically, fueled
by the quality and diversity of the offered
courses and by the Company's advanced teaching
methodology.
Key Problems
As the number of customers has substantially
increased, the Company needed an easy-to-use
internal system for streamlining billing
and courses administration and scheduling.
The courses were to be charged to the client
together with the associated costs, such
as costs for training rooms, course materials,
etc. Detailed reporting features were also
required, since the invoices had to include
the data about the particular courses ordered
by the clients, the number of trainees,
the associated costs, etc. This internal
Corporate Training Administration System
(which is further referred to as CTAS)
should have been able to use customized
settings for each client. All clients should
have had their own sets of courses, their
own daily rates, and their own employee
data. Moreover, the Company needed to integrate
this system with the already used accounting
applications via export/import of reports.
On the market, the Company could not find
any systems that completely satisfied its
requirements.
The Company wanted to implement this system
during the summer time, before the next
term would begin. Since the Company had
a tough budget for the development of this
system, the decision to outsource this project
to a software vendor was reached. After
having carefully scanned the marketplace,
the Company selected Arcadia,
Inc., persuaded by nice references
about the speed and quality of Arcadia's
services.
Arcadia, Inc.
Solution
Arcadia's team started to work on this
project with the thorough analysis of the
Customer's requirements. After a few rounds
of e-mail exchange, the requirements for
the system's functionality, architecture,
graphical user interface, and reporting
were captured.
Arcadia started to develop the CTAS
on July 1 and finished development before
the new term. The Company started the new
term with the new Corporate Training Administration
System in place. The Company was very happy
with the product's quality, reliability,
and user-friendliness.
Now Arcadia provides maintenance for the
CTAS and introduces changes to it
according to the new Customer's requirements.
The Company is very happy with Arcadia's
services.
Employed technologies: MS Jet, MS
VB 6, MS Visual Studio 6.
